Area Contract Manager

Main Responsibilities

Area Contract Manager

Location: London Area

Salary: £45,000 - £55,000 per annum

Hours: 40 - Various Shifts Full Time

• Ensure the Contract Manager manages all aspects of the service, including finance, operations, fleet and training, ensuring strict cost control is maintained at all times
• Management of all staff employed within the region, with specific line management for Contract Manager(s)
• Maintain effective relationships with the Trust and other key stakeholders
• Act as a figurehead for the client and our staff, maintaining visibility across all relevant contract sites
• Attend Trust, staff, union, stakeholder or other meetings as required
• Monitor and manage usage of third party transport suppliers
• Identify and maximise all revenue opportunities, manage expenditure within budget and forecast potential issues that may have financial impact
• Management of HR issues including retention, recruitment, employee relations, staff development, and ensuring staff development/refresher training is up to date for all staff at all times.
• Produce and interpret key management information.  Identify relevant data requirements.
• Identify areas for service improvement
• Forecast future service requirements with a full demand profile completed quarterly (activity levels)
• Ensure Contracts respond and manage all complaints in a full and timely manner
• Be part of on call rota and provide out of hours management cover as required (this may be a short notice)
• Management of all aspects of Health and Safety including reporting, and carrying out investigations.  Ensure managers and staff learn from near misses and incidents and take steps to prevent recurrence. Ensuring any accidents are reported and investigated in a timely manner. Ensuring risk assessments and safe systems of work are updated and communicated to all staff as required. To ensure all staff receive ‘Tool Box Talks’, delivering these personally within own teams as required

The Ideal Candidate

Essential

• Experience of managing commercial contracts, commercial acumen
• Client facing experience
• Able to lead and manage staff, strong leadership and interpersonal skills
• Able to create, analyse and interpret data, IT literate: MS Office etc
• Experience of change management
• Solutions driven
• Consistent approach
• Attention to detail  
• Flexible
• Presentation skills