Healthcare Administrator

Main Responsibilities

Healthcare Administrator

HMP Rye Hill

Full Time - 40 hours per week 

£20,300 per annum

Job Outline: 

The contribution to and delivery of efficient, professional and confidential administrative support, on a day to day basis to other professional staff working within a secure environment

Responsibilities: 

• Organise specialist appointments for offenders, liaising with relevant departments and key stakeholders. Record and document accordingly.
• Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner and meets audit requirements.
• Provide a full administrative service so that the needs of the functional/departmental team are met.
• Act as receptionist for the Healthcare department, receiving offenders and visitors in a courteous manner, ensuring that they are booked in and the relevant contact is notified.
• Organise and coordinate meetings, diaries, events and travel arrangements ensuring individual and functional/departmental objectives are met.
• Maintain comprehensive stocks of all forms and documentation required by the function/department so that it is available when required.
• Collate, produce and distribute management information and statistics so that individuals and departments receive accurate up to date information to enable informed decision making.
• Communicate effectively with appropriate others to minimise risk.
• Deal with all routine queries so that an appropriate response is provided.
• Ensure the maintenance of security within the prison environment by compliance with security instructions.
• To work at all times within the bounds of confidentiality, adhering to data protection and maintaining Caldicott Guidelines.
• To operate within the equality and diversity framework.
• Participate in bi annual Employee Development Review (EDR).
• Be prepared to undertake training and development appropriate to role.
• Any additional duties as negotiated with your Line Manager.

The Ideal Candidate

Essential Skills:

• Able to demonstrate a high level of literacy and numeracy
• Experience of working within a team
• Good communication skills
• Ability to prioritse
• Ability to work under own initiative
• Able to work effectively under pressure
• Able to provide examples of diversity in practice
• Work within challenging and complex situations
• Experience of working with potentially aggressive people
• Evidence of ability to develop and maintain effective working relationships at all levels

Desirable Skills: 

• Experience of working within a secure environment
• Experience of working within a healthcare environment
• NVQ / BTEC in Administration
• European Computer Driving License (ECDL)
• Driving License
• Experience of minute taking.