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Patient Transport Liaison Officer
Job Reference 5981
The job has expired.
Number of Positions:
1
Contract Type:
Full Time
Salary:
£7.88
Location:
Tunbridge Wells
Closing Date:
13/02/2018
Job Category:
Other
Region / Division:
UK & Ireland
Business Unit:
Health Services
Main Responsibilities
Patient Transport Liaison Officer
Tunbridge Wells Hospital, TN9 1RA
£7.88 per hour (plus suppliment)
Full Time - 42.5 hours per week
Job Outline:
The Patient Transport Liaison Officer is responsible for providing an effective and timely communication link with the public and health care professionals and answering any service queries or complaints.
Key Responsibilities:
- To provide effective telephone answering to the public, health care professionals, services users and other agencies.
- To receive and record all aspects of patient related information on computer terminal.
- To fully utilise the control system in recording patient related information, planning patients to the Specialist Medical Vehicles and controlling the all Specialist Medical Services resources.
- To pass journey details by telephone and mobile data terminals to vehicle crew staff and update computer system of action taken.
- To liaise with all G4S Patient Transport Contracts, staff and other agencies using the telephone and e-mail.
- To undertake duties within service procedures and instructions to ensure that performance standards are achieved.
- To undertake administrative duties as directed.
- Filing as appropriate and as directed.
- Other duties appropriate as may be required from time to time.
- To attend/participate in any training deemed appropriate and necessary to ensure effective performance and personal development.
- To assist with special projects as and when required.
- Comply with all G4S instructions, procedures, guidelines, protocols, policies and relevant systems and to adhere to all statutory legislation.
- This position is subject to standard G4S appraisal processes
The Ideal Candidate
Essential Skills:
- Experience in a similar role
- Experience of working with patient related information and adhering to relevant data protection policies.
- Experienced in using a control system in recording patient related information, planning patients to the Specialist Medical Vehicles and controlling the all Specialist Medical Services resources.