Human Resources (HR) Administrator

Main Responsibilities

Human Resources (HR) Administrator - Fixed Term Contract 6 months

Worksop, Nottinghamshire 

£17,000 - £18,500 per annum

Full-time (40 Hours per week)

Hours of work - 8.00am to 5.00pm

G4S HR Shared Services are looking for an enthusiastic and customer focused individual, preferably with experience of call handling in an HR environment or HR administrative skills, to join our busy team in Worksop and deliver a first class service to support our operational and HR colleagues at various locations across the UK.

THE ROLE

Providing a service to over 4,500 managers and employees across complex and fast moving businesses, there is never a dull moment. You’ll be dealing with high volumes of customers who provide services to some of the most important and secure critical environments we have in the UK.

These services cover Healthcare, Prisons, Secure Training Centres, Immigration Services and critical infrastructure sites throughout the country.

As you would expect in this type of role, you would be working to tight and continuous timescales managed by Service Level Agreements (SLA) and Customer requirements.

In addition, you will be responsible for:

• Supporting the business by providing high quality administration and coordination of core HR activities
• Manage the HR team mailbox and inbound requests
• Provide a professional first point of contact for employees requiring HR support

To be successful in this challenging and busy role, you’ll need to be able to demonstrate a strong mix of the following, ideally gained from within an HR function:

• A strong customer focus
• A good telephone manner
• Confident communication skills
• Good organisational skills
• Previous Contact Centre or Shared Services experience
• Excellent administrative skills
• Ability to deal with ambiguity in a constantly changing environment
• Advanced knowledge of Microsoft Office and Google
• Strong work ethic with attention to detail 
• Able to build a good working relationship across multiple teams across the business
• Experienced in MS Outlook, Word, Excel and PowerPoint
• Experienced in creating mail merges

The Ideal Candidate

Here at G4S, it’s hard to comprehend on what a massive scale we work. We’re the UK’s largest security services company, with around 55,000 employees and a turnover in excess of £1.2 billion – and are trusted by over 6,000 customers. Our heritage goes back over a century and with more than 657,000 employees globally, we are the second largest private sector employer in the world.

The areas we’re involved in are as diverse as the people we employ. We secure Custodial Buildings and Secure Environments, look after the fabric of Schools and Hospitals, we secure airports and embassies, we manage the cash cycle for leading retailers and banks, we safeguard sporting events and government buildings – the list goes on and on. In fact, our work touches people’s lives in nearly every area you can imagine. Operational roles are the lifeblood of G4S, where our people do an extraordinary job – every day. We pride ourselves on our professionalism and a strong belief that we hire the best people for the job.

The benefits and rewards of working for G4S:

• Company pension scheme with employer contributions
• G4S Life Assurance Scheme
• G4S Great for Savings: Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers
• G4S Box Office: As an official supplier to The O2, employees have the chance to buy tickets for a range of events
• O2 Discounts: For discounted offers on handsets, tariffs and broadband        
• Child Care vouchers
• Eye Care Vouchers – Free eye-tests/discounts for VDU users
• Hospital Saturday Fund (HSF) Health Plan        
• Charity work- Match-IT and Payroll Giving
• Employee Care Scheme 
• Free on-site Car Parking

Please note that this vacancy is subject to a minimum 5 year checkable employment and education history. To apply for this role, you must be a citizen of the UK for the last three years.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1974 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Here at G4S we are an equal opportunities employer.

Our Purpose

G4S is the leading global integrated security company specialising in the provision of security products, services and solutions.

Our Values

We are proud of our distinctive culture and strong values that are cascaded through the organisation.  These values guide how we conduct our business and help to develop positive relationship with all stakeholders.

Customer Focus:  We have close, open relationships with our customers that generate trust and we work in partnership for the mutual benefit of our organisations

Expertise:  We develop and demonstrate our expertise through our innovative approach to creating and delivering the right solution

Performance:  We seek to improve performance year-on-year to create long term sustainability

Best People:  We employ the best people, develop their competence, provide opportunity and inspire them to apply our values

Integrity:  We can always be trusted to do the right thing

Teamwork and collaboration:  We collaborate for the benefit of our customers and G4S

Care:  We will always demonstrate the utmost care and respect for those people whose welfare and safety is entrusted to us

Safety First: We prioritise safety management to protect the health and well-being of our colleagues and those around us