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Operational Support Officer (Oakhill)

Job Reference 5035

The job has expired.

Number of Positions:
1
Contract Type:
Full Time
Salary:
£19,552.43
Location:
Milton Keynes
Closing Date:
27/03/2017
Job Category:
Children's Services
Region / Division:
UK & Ireland
Business Unit:
UK Central Government Services

Main Responsibilities

Operational Support Officer

Oakhill Secure Training Centre, Milton Keynes

Salary: £19,552.43 per annum

Full Time - 40 hours per week

G4S Children's Services works closely with the Home Office, Youth Justice Board for England and Wales and the Ministry of Justice to ensure that its regimes and designs reflect best practice in residential care to prevent offending.

At Oakhill Secure Training Centre we look after young people aged 12 to 18 years old who have been remanded or sentenced to periods of detention. The vulnerable young people in our care can be challenging with a wide range of social and emotional complex needs. This is an environment that calls for high standards of social care and service delivery to provide a secure and stable environment for young people to develop their life skills and address the behaviours that have led them into custody.

At G4S, we invest heavily in our people.  If you join us you’ll attend our comprehensive training programme to equip you with the skills and knowledge for the job. As well as ongoing support and development opportunities we offer generous holiday entitlement, company pension, an onsite gym, free onsite parking and the chance to do an extraordinary job – every day.

We are looking to recruit an Operational Support Officer to control the movement, egress and access of all personnel to the Centre to maintain security and safety

Key Responsibilities

  • Co-ordinate and control the movement of staff, trainees and visitors around the premises to ensure they arrive at the correct destination safely and securely and in a timely and efficient manner.
  • Issue, receive and record equipment allocated to staff as they come on and go off duty to maintain records of staff on site and equipment issued.
  • Screen all staff, vehicles, occupants of vehicles, visitors, trainees and property on access or egress, to ensure the security of the Centre is maintained.
  • Monitor and respond to situations as they arise using the appropriate equipment to ensure that situations are dealt with promptly and the appropriate action/response is effected.
  • Receive and greet internal and external visitors during evenings and weekends to ensure they receive a suitable welcome and are dealt with promptly.
  • Answer and screen internal and external telephone calls during evenings and weekends, to ensure they are directed to the correct point of contact or messages are taken and passed on to the appropriate person for action or response.
  • Monitor and operate CCTV cameras and radio network in line with relevant procedures to maintain the Centre’s security.

The Ideal Candidate

No previous experience is necessary however knowledge of the Centre’s policies and procedures would be an advantage.

It is every employee’s responsibility to promote and safeguard the welfare of children and young persons he/she is responsible for or comes into contact with. Therefore every employee will be required to hold a current enhanced DBS (Disclosure & Barring Scheme) certificate.

Please note that these vacancies are subject to a 10 year checkable history and the strict vetting standards set by G4S and the Youth Justice Board and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 10 years as part of the security screening process for this role.