Crisis Worker - Horizon SARC

Job Reference 5651

The job has expired.

Number of Positions:

Contract Type:

Part Time

Salary:

Retainer

Location:

Closing Date:

23/11/2017

Job Category:

Healthcare

Region / Division:

UK & Ireland

Business Unit:

UK Central Government Services

Main Responsibilities

Crisis Worker

Location: Horizon SARC, Walsall, Birmingham

Salary: £12.50 per hour call out, £8.50 per hour for training

Hours: Flexible, Weekday night workers required

Candidate must be able to commit to at least 2 shifts per month; 12 hour shift cover, 6am to 6pm and 6pm to 6am, weekday and weekday evenings.

About the role:

Horizon Sexual Assault Referral Centre (SARC) provides people who have experienced rape and sexual assault within the West Midlands with support and advice to assist in their recovery. Horizon SARC is a dedicated service available to everyone; women, men, children and adolescents and covers the area of the West Midlands including Birmingham, Solihull, Sandwell, Dudley, Coventry, Walsall, Wolverhampton and their surrounding areas.

A Crisis Worker’s role is to provide immediate support during initial contact with Horizon, whether through Police, third party or self referral. The crisis worker is there to support you in any way that you need; explaining the examination process, talking with you, or simply making you a drink and sitting with you. They will not pressure you in to making any decisions and will make sure that your wishes are respected.

All training will be provided.

Job Outline: To provide on-call advocacy support for all clients accessing the SARC service

Responsibilities:

To assist with the administration and management of clients accessing the SARC service
To arrive at the SARC within 60 minutes in the event of a call-out
To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
To provide advocacy service to all SARC clients
To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem.
To work within a multi-disciplinary team, liaising and providing support to each other
To offer telephone support to SARC clients
To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
To assess, offer and gain consent from the client for any onward referrals.
To ensure a high standard of DNA decontamination between forensic cases.
To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home.
To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team
To feedback any issues or clinical incidents to the SARC Manager
To maintain an SARC training matrix by attending peer supervision, appraisals, undertaking reflective practice and completing mandatory training.
To provide availability for a 24/7 on-call rota shift pattern.
To adhere Policies and Procedures produced by G4S FMS and the SARC

The Ideal Candidate

Essential:

Previous experience working with vulnerable clients.
Excellent Communication Skills
Good safeguarding awareness
Full driving license and access to own transport

Desirable:

Previous role working with victims of sexual assault
Forensic Awareness
Multi-Agency Working

The job has expired.