Healthcare Administrator - HMP Northumberland

Main Responsibilities

Healthcare Administrator

HMP Northumberland

£16,352 - £17,000 per annum

40 hours per week Monday - Friday

Are you looking an opportunity to work in a challenging environment and support a multi-disciplinary team of clinical staff providing healthcare services to offenders?

We are currently looking for a committed and highly motivated Healthcare Administrator to join the Team based in HMP Northumberland. 

The Team is dedicated to the delivery of care achieved with the highest standards of patient safety and experience.

Job Outline:

The contribution to and delivery of efficient, professional and confidential administrative support, on a day to day basis to other professional staff working within a secure environment.

Responsibilities: 

• The post holder must be self motivated, able to organise own work on a day to day basis, using a systematic and methodical approach to ensure all work completed promptly, demonstrating attention to detail and best practice.
• The post holder will be expected to work as part of a very busy administration team providing an efficient, flexible service to a team of multi-disciplinary Healthcare Staff and a wide range of external staff, maintaining confidentiality and professionalism at all times.
• The post holder will be responsible for maintaining a variety of databases.
• Deal with incoming telephone calls, ensuring messages are prioritised and delivered in a timely manner. Answer enquiries, and directing other more complex enquiries to the
• appropriate person.
• Coordinating incoming and outgoing post on a daily basis.
• Provide an efficient administration service to support all staff working within the Healthcare. Departments across the North East Cluster of Prisons, including taking minutes at meetings where necessary, ensuring any information provided to them is accurate, delivered promptly and in a professional manner.
• Liaise with external agencies where required.
• In the absence of colleagues the post holder will required to take on other roles and responsibilities, sometimes in a higher grade as directed by the Senior Administrator.

The Ideal Candidate

Essential Skills:

• NVQ 2 level 2 or equivalent in Business Administration or similar equivalent
• Good standard of numeracy and literature
• Previous experience of wide-ranging office systems and routines
• Previous experience, both oral and written, of communicating with multi-disciplinary teams of people
• Ability to organise own work whilst under pressure

Desirable Skills: 

• Audio typing skills
• Experience of working within the NHS or Prison environment
• ECDL or similar qualification
• Recognised word processing qualification
• Security awareness as the post-holder will be expected to manage keys

PLEASE NOTE THIS VACANCY MAY CLOSE IF SUFFICIENT APPLICATIONS ARE RECEIVED.