Receptionist/Administrator

Main Responsibilities

Receptionist/Administrator

G4S Care & Rehabilitation Services

HMP Oakwood, Wolverhampton, WV10 7QD

Salary £15,318.53 per annum

Permanent, Part Time, 24 hours per week

Benefits:  Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts.

HMP Oakwood is an innovative prison which has been highlighted by HM Inspectorate of Prisons as an “Impressive institution, with a culture of decency and respect. Driven by courageous leadership, excellent peer-led initiatives and outstanding management of learning and skills provisions”.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. HMP Oakwood is one of the largest prisons in England and Wales, providing places for up to approximately 2100 Category C male prisoners.

We seek to employ an organised and self-motivated individual to provide an efficient and professional reception and admin service at HMP Oakwood.

Job Outline

Key Responsibilities:

• Provide reception duties, switchboard answering and filtering incoming calls.
• Provide a full administrative service so that the needs of the functional/departmental team are met.
• Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements.
• Organise and co-ordinate meetings, diaries, events and travel arrangements ensuring individual and functional/departmental objectives are met.
• Maintain comprehensive stocks of all forms and documentation required by the function/department so that it is available when required.
• Collate, produce and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate up to date information.
• Deal with all routine queries so that an appropriate response is provided.
• Act in accordance with security and operational instructions at all times to ensure the maintenance of security within the secure environment. (As required by secure establishments).

The Ideal Candidate

Essential Skills:

• Ability to use Word, Excel, PowerPoint & Outlook Email & Calendar

Desirable Skills:

• Previous experience in similar role

If you join us, you can be sure that you’ll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

For more information about HMP Oakwood please visit https://hmpoakwood.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act. 

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.